Retail Trade Site
KitHeathRetailer.com is the Trade Only Website owned and run by Kit Heath Ltd (‘We’, ‘Us’, ‘Our’). We are committed to ensure our customers’ (‘You’, ‘Your’) privacy is protected at all times and have taken steps to keep any information collected through the Website and recorded on our in-house processing systems accurate and secure.
To tailor our services and make them relevant to you, we record personal data about you throughout your shopping experience on the Website and information relating to collections you stock. This data is collected as you engage on our Trade Website or place orders via Email, Telephone or Fax and allows us to communicate with you, whether to discuss your order with you, change of services or alert of any logistical changes in your order processing. Where you have voluntarily opted to receive marketing communications from us, we will contact you in relation to any new launches, product stock updates and for any other marketing purposes.
We collect information about you through different means. Information you may give us:
We may also keep a record of any correspondence we receive from you by telephone or in writing (email or otherwise).
By opening an account with us in completing and signing a new application form, you accept our Terms and Conditions and Privacy and Data Protection policy. Existing customers will accept Us holding this data in accordance with our Terms and/or Policies through continuing their business relationship with Us.
Some non-sensitive data is collected automatically, such as information about your browser, device or operating system you use to access our Website. We also track information relating to your visit, such as:
We also collect publicly available data from third parties, such as your engagement with our marketing and social channels.This may include but is not limited to information about:
You may be able to control what data is available in the public domain by reviewing your privacy and browser settings.
Your data constitutes part of the service provided to you:
We will also use your personal data where you’ve consented its use to:
Any other use of your data will be explained to you at the time, or where it is required by law.
You can withdraw your consent and request to make inactive any of your personal data from our databases by contacting us via email at email@example.com or in writing to Customer Services, Kit Heath Ltd, Millennium House, Roundswell, North Devon EX31 3TD United Kingdom.
You may also at any time request to view any data we hold about you, subject to verification of your identity.
We will never sell your data for use by third parties. We will at times share your data with third parties where required, such as to:
Your data is stored with appropriate measures taken to keep it secure. We keep your data as long as is necessary to continue our service to you.
To request changes to your details or request to make any personal data inactive, contact us via email at firstname.lastname@example.org or by writing to Customer Services, Kit Heath Ltd, Millennium House, Brannam Crescent, Barnstaple, Devon EX31 3TD United Kingdom.
By using our Direct Ship service, you agree that you have obtained appropriate consent from your customer to pass their details on to us. We will only use this data for its intended purpose. This customer data will be passed onto third parties as required, such as passing Name and Address details to a courier.
You can read more about cookies at: http://www.cookielaw.org
We use third party hosting and payment processing on our website. To process orders and services, some data has to be passed on to these third parties, such as credit card numbers to our payment processor, Sage Pay and PayPal. The transfer of this data is strictly protected by SSL encryption. We do not store your financial data relating to individual transactions.
While we are committed to keeping your data safe, we are not responsible for the privacy practices or content provided by third parties. This includes, but may not be limited to
Kit Heath Ltd reserve the right to revise this Privacy Statement at any time, any such revisions will take effect as of the date they are posted here.
Any questions regarding this privacy statement should be directed to us via email or in writing at email@example.com or by writing to Customer Services, Kit Heath Ltd, Millennium House, Brannam Crescent, Barnstaple, Devon EX31 3TD United Kingdom.