Returns

Goods will only be accepted for return in the event of faulty product.

Items delivered broken or faulty or supplied incorrectly should be reported to Kit Heath Ltd within 10 days of receipt of goods. 

Any items agreed for return must be shipped in an individual plastic bag with the Kit Heath item code clearly marked.  Goods that require additional handling will incur a handling fee.  Faulty items will be replaced provided that the damage has occurred prior to delivery to the customer or if it is clear that there is a manufacturing fault.  

Items that Kit Heath Ltd considers to have been mistreated or damaged through wear and tear cannot be replaced or credited.  

Any queries regarding your delivery, kindly notify us within 10 days of receipt.