How To Order

The Kit Heath brand is supplied to you direct from the UK by Kit Heath Ltd, where we have a dedicated US customer service team and you'll benefit from fast deliveries and excellent fulfilment.

us.kitheathretailer.com

Order 24/7 on our B2B trade website. Keep up to date with our award winning collections and launches. Brand new customers please contact us to obtain a password or register online.

If you already have an account with us, contact us for a password to access and place your order.

Sales Representatives

To fully appreciate our renowned design detail and excellent quality, check with us whether we have a Sales Representative covering your store location and we can arrange for them to present our latest designs at your convenience.

Direct Sales

Our Sales Office is open Monday – Friday 8.30am to 5.00pm UK TIME.

Toll Free

1-866-302-6857

Fax

+44 (0)1271 323342

Payment

Credit Cards — we accept Visa and Mastercard.
Bank Transfer — details provided on invoice.
Checks — should be made payable to Kit Heath Ltd and sent (postage $1.15) to:
Kit Heath Ltd, Millennium House, Barnstaple, Devon EX31 3TD UK

Opening a New Account

Fill in our online form, or call for an account application form.

Minimum Order Values

If you are buying the Kit Heath brand for the first time, our initial minimum order value is $1500 thereafter the minimum order value is $100.

Delivery/Shipping

Orders are shipped within 24 hours Monday – Friday, please allow 4–5 working days for delivery.
Your invoice will be emailed notifying you on the day of shipment.

Delivery Charges

Order values above $400 will be sent free of charge.
Standard DHL rates will apply for orders under $400.
Any orders placed via our trade website under the value of $400 will be charged at a flat rate of $15 per shipment.

Duty

Will be absorbed/covered by Kit Heath Ltd.

Please Remember

To state clearly when ordering:

  • Your packaging and any marketing support requirements (options are available on the trade website under the asset store).
  • Whether you accept back orders — contact us for further details of this service.

Queries/Returns

Any queries regarding your delivery, kindly notify us within 10 days of receipt.

Important Change — If you are an existing customer, you can only be supplied by Kit Heath Ltd from the UK — please note the change of invoice name, address, bank account and payment options.